What to Do When Production Efficiency Drops? A Complete Guide to Improving Manufacturing Processes

 

Summary

In manufacturing, low production efficiency is never an issue that can be fixed overnight. It often signals that something in the production flow has gone wrong, and it may also indicate that the way different departments coordinate needs to be re-examined. When real problems arise, relying on overtime can only sustain operations for a short period. Without addressing the root cause, the entire process can become even more chaotic.

When delivery dates become unstable, production flow on the shop floor becomes disorganized, the gap between planned and actual labor hours keeps expanding, or capacity allocation fails to meet expectations, these symptoms usually point to specific process stages that have lost control. Most of these issues are linked to unclear or delayed information, inconsistent reporting, poorly defined workflows, or coordination gaps between departments.

This article will explain — in the most practical and straightforward way — the core questions every manufacturer eventually happen:

  • What should you do when production efficiency drops?
  • Where should improvement begin?
  • Which methods actually work?

We hope this guide offers useful insights to help your factory strengthen production performance and move toward more stable and efficient operations.

 

1. Why Is Production Efficiency So Hard to Improve? Common Issues in Manufacturing

On the shop floor, low production efficiency is rarely caused by a single factor. It is usually the result of several issues occurring at the same time. If your team is constantly under pressure to meet delivery dates, chances are you’ve encountered one or more of the following situations.

1. Lack of process visibility — no one knows the real-time production status

When production reporting still relies on paper forms or verbal updates, any delay in information flow makes it difficult for supervisors to track progress. By the time issues are discovered, the line may already be behind schedule or producing unnecessary waste.

2. Scheduling depends heavily on experience, and changeovers are hard to control

Production scheduling affects every downstream step. Even a small adjustment can disrupt the entire plan. With increasing product variation and more frequent changeovers, the gap between planned and actual production grows wider and harder to manage.

3. Material shortages, wrong picks, or inconsistent material arrival cause line stoppages

A single missing component can slow down the entire production line. These interruptions are often hard to quantify immediately, but the accumulated impact on capacity and delivery reliability is significant.

4. Unbalanced workforce allocation leads to overloaded and idle stations

When tasks are not synchronized, some workstations become bottlenecks while others remain underutilized. This imbalance creates unnecessary waiting time and reduces overall throughput.

5. Equipment utilization drops due to slow issue reporting and delayed response

If equipment failures are not reported and handled promptly, waiting for repairs or technical support becomes inevitable. These delays accumulate and turn into avoidable production losses.

6. Recurring quality issues with no effective traceability

Without accurate traceability data, it’s difficult to pinpoint the root cause of defects. As a result, similar quality issues keep reappearing, and improvement efforts lose direction.

7. Manual production reporting introduces errors that distort decision-making

Inaccurate or inconsistent manual entries affect labor-hour analysis, bottleneck identification, and scheduling adjustments. Over time, decisions become less reliable and efficiency drifts further away from expectations.

When more than half of these issues appear on the shop floor, it usually means the factory’s information flow, reporting mechanism, or process definitions are no longer sufficient to support current operations.
The first step to improving efficiency is to clearly identify and address these underlying problems.

2. What Is a “Production Process”? Clarifying This Concept Helps You Identify the Real Efficiency Issues

Before improving production efficiency, the most important step is understanding how your company currently defines its processes. Many recurring shop-floor issues don’t stem from a lack of effort—rather, they come from incomplete, overly detailed, or unclear process definitions that lead to incorrect decisions.

A production process is not the same as a production flow

These two concepts are often mixed together, but they serve different purposes.

Production flow refers to the entire path a product takes—from raw material intake to machining, assembly, inspection, and final storage.

The production process, however, is a management unit within that flow, providing clarity on:

  • What tasks are performed
  • Who or what equipment is involved
  • How long the work should take
  • What data should be recorded

When processes are poorly defined, issues arise in labor-hour tracking, scheduling, quality control, WIP management, and overall flow stability.

Should a process be split or combined? There are clear principles to follow

Questions like these occur frequently on the shop floor:

  • Should these two steps be merged?
  • Should this station be split into more units?
  • Should different operators’ work be tracked separately?

The answer depends on three key perspectives:

1. Continuity of the work itself

If multiple actions naturally occur back-to-back without interruption or inspection, they can be combined to simplify reporting and reduce unnecessary segmentation.

2. Whether different operators or equipment are involved

If a different machine or operator is responsible for the next step, labor hours and results should be tracked separately. In such cases, the process should be split.

3. Whether it involves quality checks, outsourcing, or cost management

Examples include:

  • A drilling operation that requires pre-drilling, precision drilling, and final reaming
  • A step that is outsourced to a subcontractor
  • A process known to generate recurring quality issues

These situations require individual process units to prevent information from being mixed together.

What happens when process definitions are incorrect?

This is extremely common, and becomes even more visible after digitalization:

  • Labor hours only show the total time, not where the time was actually spent
  • Quality data cannot identify which station caused the issue
  • Reporting is either too detailed or too vague, making frontline execution difficult and manager decisions unreliable
  • Scheduling becomes inaccurate and causes lower equipment utilization
  • WIP piles up in certain areas with no clear root cause

The result is a production line that “looks like everything is wrong,” but with no clear direction for improvement.

Why does process definition directly determine the efficiency of the entire production line?

Because the process is the fundamental unit of factory management.

A process definition affects:

  • How scheduling works
  • How manpower and equipment are allocated
  • Whether labor-hour and performance data are reliable
  • How bottlenecks are identified
  • Where waste reduction should begin

If the basic process structure is unclear, scheduling, efficiency analysis, bottleneck evaluation, and quality traceability will all be inaccurate.
It’s just like building a factory: if the foundation isn’t solid, no amount of optimization afterward will be effective.

3. How Can Low Production Efficiency Be Improved? Three Core Approaches Starting from the Process

Improving efficiency does not begin with overtime, additional manpower, or constant expediting.
The real starting point is the process itself—confirming whether the workflow and information flow can support the way the factory currently operates.
The three directions below are the most practical and impactful entry points for most manufacturers.

1. Identify sources of waste by focusing on bottleneck stations, waiting time, and downtime

In many factories, efficiency issues do not come from the entire line performing poorly.
Often, one or two key stations slow down the whole operation.

Common signs include:

  • A specific station takes significantly longer than the rest
  • WIP accumulates at the same location and does not move
  • Equipment repeatedly stops or remains idle
  • Operators constantly wait for materials from the previous station

These are forms of hidden waste.
If the real bottleneck is not identified early, improvement efforts easily drift in the wrong direction.

Clues can usually be found in differences in output speed between stations, the amount of WIP before and after a process, and equipment idle time.
Observing these indicators is more important than deploying tools too早—once the improvement direction is correct, the actions that follow will be faster and more effective.

2. Make key production information visible in real time—labor hours, capacity, yield, and WIP must be trackable

Raising efficiency is not about collecting more data.
It is about having timely and accurate information so supervisors can adjust before delays occur.

Common issues include:

  • Large gaps between recorded labor hours and actual hours
  • Delayed reporting causes inaccurate WIP status
  • Abnormalities are reported too late to prevent impact on delivery
  • Yield problems are only reviewed at month-end, making improvement reactive rather than preventive

With real-time production data, supervisors can clearly understand:

  • Which station is becoming the bottleneck
  • Whether certain processes should be split or combined
  • Whether equipment is idling more than expected
  • Whether defects are concentrated in specific operations

These insights are nearly impossible to judge accurately by experience alone.
Data removes guesswork and helps identify the real source of the problem.

Simply put, the more real-time the information is, the more precise the improvement becomes.
This prevents strategies from drifting away from the true root cause.

3. Adjust the scheduling approach—order sequence and capacity load must be measurable and visible

Scheduling is one of the most disruption-prone areas in a factory and often the main reason deliveries slip.

If scheduling still relies on experience, whiteboards, or Excel, these situations frequently occur:

  • Too many work orders are released at once, causing excessive WIP
  • High mix–low volume leads to frequent changeovers
  • Upstream processes are congested while downstream stations run idle
  • Equipment capability is either overestimated or underestimated
  • Departments cannot align on priority and order sequence

Improving scheduling does not require implementing a system immediately.
The first step is understanding the true production load.

When workload, machine time, and manpower constraints can be visualized, scheduling naturally shifts from “experience-based” to “data-based.”

Only after this foundation is clear should a system be introduced—helping shorten changeovers, optimize sequence, and keep scheduling aligned with real shop-floor conditions.

4. The Seven Types of Waste Commonly Found in Factories and How to Improve Them

When production efficiency falls short of expectations, the root cause is often found in various forms of waste.
Waste does not always appear as obvious errors—it is frequently hidden in daily routines such as waiting, unnecessary movement, or repeated work.
Below are seven types of waste most commonly seen in factories, each capable of quietly increasing cost and reducing capacity.

1. Waiting Time

Waiting—between workpieces, machines, or operators—is one of the most frequent sources of waste on the shop floor.

A typical example is when one station takes significantly longer than the rest, forcing downstream operators to stop and wait. Over time, this slows down the entire production rhythm.

Improvement usually begins with:

  • Identifying which station is delaying overall progress
  • Reviewing whether frequent changeovers or mold changes are causing the slowdown
  • Adjusting manpower allocation at key stations
  • Checking the stability and availability of equipment

2. Excessive Transportation

Long travel distances, inefficient routes, or repeated movement of materials not only consume time but also increase the risk of errors or damage.
If movement paths are poorly designed, shop-floor efficiency will always be limited.

Improvements typically include:

  • Redesigning material flow
  • Adjusting storage or workstation layout
  • Improving how materials are arranged or positioned

3. Excessive Work-in-Process (WIP)

Too much WIP makes the shop floor messy and makes it harder for supervisors to understand the actual production status.
High WIP also hides issues such as bottleneck accumulation or overly aggressive scheduling.

Improvement directions often include:

  • Controlling release of work orders
  • Optimizing scheduling
  • Increasing the capacity or stability of bottleneck equipment

4. Overprocessing

Unnecessary steps, excessive inspection, or overly detailed reporting add time and cost without increasing value.
A common example is splitting one task into multiple reporting points, causing more time spent on reporting than on actual work.

Improvement usually involves:

  • Reviewing whether certain processes should be combined
  • Removing redundant steps
  • Re-defining process units to match real production needs

5. Unnecessary Motion

Repeated bending, searching for tools, walking back and forth, or disorganized workstations create motion waste that accumulates throughout the day.

Improvements typically include:

  • Implementing 5S
  • Standardizing work methods
  • Enhancing fixtures or workstation design to minimize movement

6. Defects and Rework

Defects not only waste materials; they also consume labor hours, disrupt schedules, and increase cost.
Without traceable data, defect causes tend to repeat, and corrective action becomes slow and ineffective.

Key improvement elements include:

  • Collecting accurate quality data
  • Strengthening process control
  • Ensuring equipment stability
  • Reviewing inspection methods

7. Underutilized Talent

Operators may have skills that are not fully utilized because the production flow or scheduling places them in the wrong position.
When skills cannot be applied where they are needed, efficiency naturally drops.

Possible improvement approaches include:

  • Reassigning manpower based on capability
  • Adjusting station responsibilities
  • Establishing standardized workflows to maximize individual strengths

5. Improving Through the Lens of Production Management: The 8 Essential Processes Every Factory Must Stabilize

To improve production efficiency, you must first examine whether the overall workflow is stable.
In many factories, the problem does not come from a single station making mistakes—it comes from the lack of data connection between processes.
This results in delayed information, missing materials, and schedules that do not reflect what is actually happening on the shop floor.

Below are eight core processes commonly found in manufacturing.
If any one of them is unmanaged, production efficiency can quickly start to drop.

1. Demand Forecasting and Production Planning

A well-prepared production plan directly impacts material readiness, scheduling, and equipment utilization.
If demand forecasts fluctuate or customer orders change frequently, the result is urgent requests or last-minute adjustments that immediately increase pressure on the production line.

Effective practices include:

  • Using historical data and order patterns to estimate demand
  • Prioritizing production based on committed delivery dates
  • Defining baseline standard capacity to avoid overloading the schedule

2. Material Management and Supply Assurance

Missing or late materials are among the most common causes of line stoppages.
Common issues include inaccurate stock levels, delayed material-issuance updates, items that arrive at the warehouse but are not yet stored properly, or unclear BOM structures that lead to wrong or short picks.
Any of these issues can interrupt the production line and disrupt the entire day’s schedule.

Material management improves significantly when factories ensure:

  • Inventory data is accurate and updated in real time
  • Batch numbers and expiry dates are clearly defined
  • Materials arrive according to the production plan
  • Each station can quickly check material status when needed

3. Production Scheduling and Resource Allocation

If scheduling is not aligned with real shop-floor capacity, even the best-looking plans will fail during execution.

Typical challenges include:

  • Releasing too many work orders at once
  • Uneven equipment loading
  • Scheduling excessive work despite insufficient manpower
  • Frequent changeovers caused by high-mix, low-volume production

A good scheduling approach considers manpower, machine capability, processing time, and material readiness, allowing work orders to be released in a more balanced and realistic way.

4. Process Execution and Shop-Floor Operations

Smooth production depends heavily on two things:
how clearly processes are defined, and how consistently operators can follow them.

If process definitions are too vague or overly detailed, reporting, labor-hour tracking, and quality checks can quickly become confusing.

Common issues include:

  • Inefficient or illogical shop-floor layout
  • Delayed production reporting
  • Actual production sequence not matching the planned schedule
  • Equipment changes not being updated in time

Improvement usually begins with revisiting process definitions, adjusting work steps, and ensuring system information stays synchronized with shop-floor activities.

5. Quality Control

Defects directly reduce production efficiency and increase rework, scrap, and return-related costs.
Without complete quality records, improvement becomes extremely slow.

Important quality information includes:

  • Types of defects for each process
  • When defects occur
  • Whether issues are linked to specific machines or operators
  • Whether defects relate to material batches or machine parameters

The sooner a defect’s root cause is identified, the less time is wasted.
With clear quality data for each process, issues can be detected earlier and traced precisely to the workstation, equipment, or material batch responsible.

6. Equipment Management and OEE Monitoring

Stable equipment performance is one of the most fundamental requirements for an efficient factory.
If machines frequently stop, require long adjustments, or show inconsistent performance, overall production rhythm will be disrupted.

Key equipment management items include:

  • Whether preventive maintenance is performed on schedule
  • Whether machine parameters remain stable
  • Whether stations frequently experience machine stoppages
  • Whether the reasons for downtime or idling are clearly recorded

Understanding equipment conditions helps eliminate unnecessary waiting.
Many production delays are not caused by manpower shortages, but by machines not running at their optimal state.

7. Finished-Goods Storage and Logistics

The speed at which finished products move into storage directly affects overall production efficiency.
If storage updates are delayed, inventory data becomes inaccurate and shipment plans become difficult to update.

A good inbound process typically includes:

  • Clear batch-number identification
  • Accurate storage-location records
  • Synchronization with production records
  • Ability to quickly track shipment status

When finished-goods handling is stable, production information stays consistent and accurate.
Clear batch tracking and storage management not only help warehouse operations, but also allow production planners and sales teams to respond more quickly.

8. Cost Analysis and Continuous Improvement

Ultimately, every improvement leads back to cost—one of the areas managers care about most.
Effective cost analysis is not just reviewing reports, but understanding where waste occurs, why certain processes cost more, and how improvements can return measurable benefits.

Cost in manufacturing is typically reflected in the following areas:

  • Whether labor hours are spent on the right activities
    (Which processes consume the most time? Is waiting or repetition involved?)
  • Waste caused by defects
    (Scrap cost, rework hours, failure frequency, customer returns)
  • Accuracy of material usage
    (BOM structure, actual vs. standard consumption, causes of loss)
  • Equipment-related costs
    (Downtime, maintenance, idle time, hidden capacity loss)

When these data points are fully captured in production records, factories can clearly determine:

  • Which improvements will generate the greatest return
  • Which processes need redesign
  • Whether manpower or machine allocation should be adjusted
  • Which hidden wastes continue to accumulate unnoticed

The goal of cost analysis is not to assign blame—it is to help factories operate more efficiently, make grounded decisions, and turn improvements into real, measurable results.

6. Quality Management Must Be Deployed Early — The Later a Problem Is Found, the Higher the Cost

In manufacturing, the later a quality issue is discovered, the more expensive it becomes.
If defects are only detected at the final stages, the result is rework, scrap, production delays, and even missed delivery commitments.
Quality management is not just about “identifying defects”—it is about “finding issues as early as possible.”

In metal processing, plastic injection molding, and electronic assembly, many common defects originate from a few specific processes.
But if records rely on manual inputs and standards are unclear, it becomes difficult to pinpoint where the issue started, whether it is recurring, or whether it is linked to equipment or material conditions.

Early quality deployment typically includes the following practices:

• Clear standards for every process

When work methods, measurement steps, or inspection criteria are vague, operators rely on experience, leading to inconsistent results.

• Real-time recording instead of delayed entry

If data is recorded two hours late, multiple batches may have already moved forward.
By the time an issue is traced, the impact is already amplified.

• Fast and structured categorization of defect causes

Is it due to machine parameters?
Tooling wear?
Operator variation?
Or material-batch differences?
The quicker these are distinguished, the faster the factory can stop the defect from spreading.

• Ability to detect recurring or repeated problems

If the same defect appears at the same station several times within a week, it is no longer an isolated case—it is a sign that the process or equipment requires immediate correction.

Early quality deployment does not mean adding more checkpoints or making inspection heavier.
It means giving the shop floor traceable, actionable data—knowing where issues originate, how far they spread, and who needs to step in.
The earlier a factory addresses defects, the smaller the impact; and factories that can control defects at the source naturally operate with higher stability and efficiency.

7. Finished-Goods Storage and Logistics Must Stay in Sync to Maintain Stable Delivery

Many factories face the same recurring issue:
the production line has already completed the work, yet finished goods remain stuck on the shop floor—not entered into inventory, not visible to Sales, and not ready for shipment.
It looks like a logistics problem, but in reality, it often happens because production and warehousing are not synchronized.

The importance of timely finished-goods storage becomes clear in situations such as:

• Inventory in the system does not match the actual stock

If finished goods are not entered into the system immediately, Sales may think stock is available when it isn’t, leading to delivery promises that cannot be met.

• Production is completed, but goods are not stored in batches, delaying all shipments

This is especially common in high-mix, low-volume environments.
A single delay can add pressure across the entire line.

• Warehouse staff cannot quickly locate the finished goods

If picking takes longer than production, the whole fulfillment process slows down—especially during peak seasons when delays multiply rapidly.

• Missing barcodes or batch numbers make traceability difficult

Without batch identification, it is nearly impossible to trace defects back to a specific process or operator, making improvement much harder.

Although finished-goods storage happens near the end of the process, it directly affects overall delivery performance.
It determines:

  • Whether shipments can go out on time
  • Whether inventory data is accurate
  • Whether scheduling uses the latest information
  • Whether production lines are forced to slow down because the warehouse is congested

In a digital manufacturing environment, production and warehousing cannot operate as separate islands.
Finished goods should be posted to inventory as soon as they are completed.
Barcodes and batch numbers must be created at the same time, and storage locations need to be easy to identify and retrieve.

The later these tasks are completed, the higher the cost of delay.
The more transparent the logistics information is, the more stable and predictable the delivery performance becomes.

8. How DigiHua Intelligent Systems Helps Factories Improve Production Efficiency

Improving production efficiency depends on how quickly a factory can capture real-time information and make the right decisions at the right moment.
Many factories are not lacking management—they are lacking visibility.
Information scattered across paper forms, Excel files, and verbal updates makes it difficult to coordinate schedules, control production, or identify bottlenecks.

When DigiHua works with clients, the goal is not simply to “install a system.”
The goal is to reorganize the entire production flow, make information visible, traceable, and actionable, and allow improvements to take place based on facts rather than guesswork.

Below are three key areas where DigiHua commonly helps factories see immediate improvement:

APS: Aligning Scheduling With Real Production Capacity

In high-mix, low-volume environments, schedules built purely on experience often lead to long changeover times, disorganized job sequences, and idle machines.

APS (Advanced Planning & Scheduling) incorporates machine capacity, changeover time, and material readiness into the scheduling logic, producing plans that match real production conditions.
This helps factories:

  • Reduce frequent changeovers
  • Increase machine utilization
  • Avoid constant schedule adjustments
  • Improve delivery accuracy and handle rush orders with more flexibility

The true value of APS is not just “automated scheduling.”
It gives supervisors a clear view of how each change affects the entire plan, allowing them to make decisions with confidence.

MES: Making the Entire Production Flow Visible and Traceable

Many factories struggle because supervisors are constantly chasing updates.
Once MES is deployed, the changes on the shop floor are immediate:

  • Production progress becomes visible without asking around
  • Reporting is real-time, giving clear data on labor hours, output, and abnormalities
  • Machine utilization is automatically recorded—no more manual logs
  • WIP becomes easy to track, making bottlenecks obvious
  • Visual dashboards show progress, work orders, efficiency, and defect status

The biggest benefit of MES is synchronization.
Instead of relying on people to report and pass information, the system captures it automatically, allowing decisions to be made calmly and accurately.

Process Data Digitalization: Finding Real Bottlenecks Instead of Guessing

Efficiency improvements often stall because the factory cannot clearly identify the source of the problem.
Without accurate process data, it is difficult to answer essential questions such as:

  • Which station is consuming the most time?
  • Which workstation has the highest variation in quality?
  • Is capacity limited by equipment, manpower, or process design?
  • Which process is causing material loss or excessive scrap?

Once processes are fully digitalized—capturing labor time, yield, machine output, and defect reasons—supervisors can quickly identify bottlenecks and avoid wasting effort on the wrong issues.

DigiHua’s Core Approach: Integrated Information → Accurate Decisions → Higher Efficiency

Whether it is APS, MES, or full process digitalization, the goal is the same:
to help factories quickly understand where problems occur, how to adjust, and how to keep production running smoothly.

When information becomes transparent and traceable, improvement cycles speed up naturally, and production efficiency increases in a sustainable and measurable way.

9. Before-and-After: What Changes When a Factory Starts Improving

 

 

Before ImprovementAfter Improvement
Delivery dates depend on luck, and schedules get messier over timeDelivery dates become predictable, with the ability to forecast and respond to customers earlier
Production progress is unclear, and supervisors must ask around to know the statusReal-time visual dashboards show progress instantly, no need to chase information on the shop floor
Defects recur, and issues are only discovered after they cause damageAbnormalities are recorded immediately and can be traced, analyzed, and prevented
Labor hours are inaccurate, making cost calculations unreliableLabor-hour accuracy increases, and output per person rises significantly
Scheduling must be redone every day and relies heavily on a few experienced staffChangeover time decreases, scheduling becomes more stable, and machine utilization improves
WIP piles up without anyone knowing where or whyWork-in-process flows more smoothly, with bottlenecks clearly visible and reduced
Equipment frequently stops without clear reasonsDowntime reasons can be traced, allowing maintenance and repairs to be planned ahead

10. Conclusion: Improving Your Process Is Improving the Entire Organization

A factory’s efficiency is never built through overtime or the determination of a few supervisors.
When a company wants to strengthen its operations, what usually needs adjustment is not the people, but the process, information flow, and management approach.

Whether production runs smoothly, orders are completed on time, or quality remains stable all comes back to a few foundational elements:

  • Whether process definitions are clear
  • Whether information can be reported in real time
  • Whether scheduling reflects actual shop-floor capability
  • Whether operations are transparent and visible
  • Whether data can be traced and used for continuous improvement

Once these fundamentals are in place, efficiency naturally improves.
Machines operate closer to their true capacity, people focus on higher-value work, and supervisors no longer spend their days firefighting.

This has always been DigiHua Intelligent Systems’ mission—helping factories operate based on data and facts, not luck.

And of course, every factory has its own unique challenges.
Perhaps a specific process takes too long, cross-department coordination is difficult, quality fluctuates, abnormalities are reported inconsistently, or outsourced production is hard to control.

If you’re experiencing issues that weren’t covered above, feel free to leave your information below.
Our consultants will connect with you, understand your situation in detail, and help you design the most suitable improvement plan for your factory.

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